"Using FORCE™, we have been able to realize 50% more payment yield over our traditional means for collecting debt."
"With FORCE™, we had the option of creating our own reports and the way we wanted to view them...we had the flexibility of viewing the information available from both an operational and financial perspective."
"Before we launched FORCE™, our billed receivables were rising and so were our efforts to collect the debt. As a change intervention, we migrated to FORCE™ which enabled us to decrease our costs by 30% while increasing our treatment effort by 400%."
"With FORCE™, we were able to get one strategic quarterly measure to track the collection effort. We now have a Collection Effectiveness Index."
"FORCE™ gives us the hard evidence we need to view our seasonal trends for better forecasting. In addition, the solution allows us to track the successes required for performance review and business case development."
OUR END CUSTOMERS - UTILITIES, TELECOM, RETAIL, FINANCIAL SERVICES
"When we launched FORCE™, for the first time we were able to view our client's entire Receivables portfolio. With FORCE™'s navigational capability, we are able to assess risk, trend and track successes on a daily basis and make any critical shifts required to manage the portfolio more effectively and efficiently for our client."
"In the past we were only able to treat 10% of our entire portfolio due to resource constraints. With FORCE™, we are able to treat 60% more of the entire Receivables portfolio without any human intervention, allowing us to redeploy our people to other critical areas where they are needed."
"Through popular client feedback, we have officially incorporated FORCE™ as one of our tools and offer it as one of our value-add services."
OUR BUSINESS PROCESS OUTSOURCING CUSTOMERS